Skills Module 3 - Emotional Regulation

• This module helps learners understand what emotions are, how the brain processes them, and why emotions sometimes feel overwhelming at work. 
• Learners explore a structured reflection process that surfaces triggers, patterns, internal values and helpful strategies they already use. 
• They're then guided through everyday workplace scenarios, such as handling criticism, managing overwhelm, worrying what colleagues think, or revisiting upsetting interactions. With practical strategies across environment, behaviour, and thinking/emotions. 
• Case studies reinforce real-world application, and the module ends with a personalised goal-setting plan to build emotional flexibility, resilience and confidence.

What You'll Discover

Help learners understand what emotions are, how the brain processes them, and why emotions sometimes feel overwhelming at work. Learners explore a structured reflection process that surfaces triggers, patterns, internal values and helpful strategies they already use. Learners are guided through everyday workplace scenarios, such as handling criticism, managing overwhelm, worrying what colleagues think, or revisiting upsetting interactions. With practical strategies across environment, behaviour, and thinking/emotions. Case studies reinforce real-world application, and the module ends with a personalised goal-setting plan to build emotional flexibility, resilience and confidence.